Shipping & Delivery Policy
Shipping and delivery arrangements depend on the size, destination, carrier, merchandise type and whether the transaction is retail, bulk or wholesale.
Order Processing
Orders may require time for payment confirmation, condition checks, packaging and carrier preparation before shipment. Processing time can vary by item.
Shipping Costs & Timelines
Shipping costs and delivery timelines may vary depending on merchandise size, destination, carrier and order type. Customers will receive applicable shipping information during the purchasing process or before fulfillment where necessary.
Tracking
Where carrier tracking is available, relevant tracking information may be provided after shipment is prepared or transferred to the carrier.
Delays
Carrier delays, weather, transportation disruptions, address issues and other circumstances outside the company’s reasonable control can affect delivery. Roney Bennett LLC does not advertise guaranteed delivery dates unless a specific written arrangement says otherwise.
Damaged Packages
If merchandise appears damaged in transit, customers should preserve the packaging where practical, take photographs and contact Roney Bennett LLC promptly so the issue can be assessed.
Incorrect Addresses
Customers are responsible for providing complete and accurate delivery details. Additional shipping or handling costs may apply if a shipment must be redirected or re-sent because incorrect information was supplied.
Furniture, Large Items & Freight
Furniture, oversized merchandise and wholesale orders may require special handling, freight service, delivery appointments, third-party logistics or separate quotations.
Local Pickup
Local pickup may be offered for selected merchandise when specifically arranged. Availability, timing, identification requirements and pickup instructions should be confirmed before arrival.
Wholesale & Bulk Shipments
Wholesale and bulk shipments may follow separate freight, packaging, insurance, inspection or delivery terms agreed for that transaction.
Draft website policy prepared for launch setup. Final legal review and implementation matching are recommended before publication.